The entire content included in this website, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Careforde Inc. The collective work includes works that are licensed to Careforde Inc. Copyright 2013 Careforde Inc, All Rights Reserved. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the website solely for your own non-commercial use, to place an order with Careforde or to purchase Careforde Inc products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this websiteis strictly prohibited, unless authorized by Careforde Inc in writing. You further agree not to change or delete any proprietary notice from materials that are downloaded or printed from the website.
All trademarks, service marks and trade names of Careforde Inc used in the website including but not limited to the Careforde name, wordmark, three leaf design or trademarks of Careforde Inc. They may not be used without Careforde Inc’s prior written permission. Any other intellectual property in the website, including but not limited to patents, issued or pending, are the sole property of Careforde Inc and/or its licensors.
All orders placed through the website are subject to Careforde Inc’s acceptance, which is at its sole discretion. Without limitation, this means that Careforde Inc may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, in its sole discretion, and without liability to you or any third party. If payment has been received for an order that is subsequently cancelled prior to shipping or special order, Careforde Inc shall issue a credit to your account in a form similar as to which it was received.
We stand behind the products we provide. If you have a return, please review our policy below and under no circumstances should you ship without following the Returns Process below.
Incorrect product (our error):
Incorrect product (customer error):
The product types below have the following return restrictions:
Returns Process: there is no need to call us for authorization. Simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Please let us know if you would like a credit or a replacement product.
Once you have done this, please follow the instructions below to assure prompt handling:
When the item is received by the appropriate party, it will be inspected typically within two business days. You can expect an e-mail from us notifying you if the product has been accepted. Upon acceptance we will immediately credit your Careforde account or send a replacement product as you have requested. We reserve the right to reject any return that does not comply with the terms of this policy.
We ship most orders via Fed Ex or UPS Ground, but may ship via LTL or our company owned vehicles based on your location and order size. In addition, we offer next day delivery for many of our products. Please contact us to inquire further.
Continental U.S.: we ship our healthcare and scientific products free of charge* to any address in the continental United States for orders over $100. Orders under $100 have a flat shipping cost.
*The following may incur an additional freight charge. We will notify you if applicable.
Hawaii, Puerto Rico, and US Territories: a $19.95 handling fee is applied to all orders and the freight costs are paid by the client. We will authorize your credit card for your order plus an additional flat shipping fee which is based on your order total. Once your order ships youwill be notified the next business day via e-mail of the actual shipping costs and charged appropriately. Shipping rates to these destinations will be charged at our discounted UPS or FedEx rates.
Canada: a $19.95 handling fee is applicable and the customer will be responsible for shipping costs as well as duties and taxes. Canadian orders should be placed by phone as some products are not available for export. All Canadian orders are subject to the same parameters as that of non-continental U.S., which are listed above.
International: shipping destinations outside of the U.S are available for bulk orders only and are considered on a per order request. Please contact us with the manufacturer item code, quantity, and requested receival date. These orders are prepaid by the customer and we do not accept credit card payment.
Fulfillment: when you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping method. Over 80% of the 100,000 products we carry are readily available in our Chicago, Nashville, Long Beach, or manufacturer's distribution centers. Other items will have an estimated 14-21 day fulfillment period on first time and custom orders. However, we are happy to stock non-custom items for you in the future to ensure quick fulfillment.
If a product is on backorder, you will be notified within 24 hours with an expected fulfillment time. You will have the option of awaiting fulfillment, canceling, or exchanging for a suggested alternative product option.
The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S.copyright law. If you believe that your work has been copied and posted on the Website in a way that constitutes copyright infringement, please provide our copyright agent with the following information: (1) an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest; (2) a description of the copyrighted work that you claim has been infringed; (3) a description of where the material that you claim is infringing is located on the Website; (4) your address, telephone number, and e-mail address; (5) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (6) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon Careforde Inc’s actual knowledge of facts or circumstances from which infringing material or acts are evident. Careforde Inc’s copyright agent for notice of claims of copyright infringement can be reached as follows: Name: Careforde Inc Legal Department(Copyright) Address: 233 S. Wacker Drive, Suite 8400 Chicago, IL 60606 Telephone and Fax: 800.830.4050. We suggest that you consult your legal advisor before filing a notice with Careforde Inc’s copyright agent. You should note that there can be penalties for false claims under the DMCA. Careforde Inc may, in appropriate circumstances and in its sole discretion, terminate the accounts of users who may be repeat infringers or otherwise prohibit such users from accessing the website.
You agree to indemnify, defend, and hold harmless Careforde Inc, its officers, directors, employees, agents, licensors and suppliers from and against all claims, losses, expenses, damages and costs, including, without limitation, reasonable attorneys' fees, arising from or relating in any way to your use of this website.
THIS WEBSITE AND THE MATERIALS AND PRODUCTS ON THIS WEBSITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CAREFORDE INC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. CAREFORDE INC DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CAREFORDE INC DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. SOME STATES DO NOT PERMIT LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. CAREFORDE INC DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY USERS OR OTHER THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE WEBSITE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST CAREFORDE INC FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.
Last Revised: October 1, 2013